Personal data protection

Privacy policy

This page explains which personal data may be processed on the DISPO+ website, why it is processed and what rights you have. The text reflects a small product website with a contact form, business correspondence, trial enquiries and technical support.

Data controller: Zdeněk Švec

Company ID: 69128995

Address: Děčínská 552/1, Praha 8, 180 00

Sales contact: obchod@dispoplus.cz

Technical support: podpora@dispoplus.cz

1. Which data may be processed

Use of the DISPO+ website may involve processing data you submit through a form or data generated during normal technical website operation.

Name, email, phone, company and message contents from the contact form.
Information provided when requesting a trial, consultation or deployment.
Information provided in community feedback, such as the feedback type and a description of a problem or suggestion.
Technical information about form submissions, such as the source page, basic marketing parameters or an IP-address hash used to protect and evaluate operations.
Normal technical logs relating to website operation and security.

2. Purpose of processing

Data is processed primarily to answer your enquiry, establish business communication, arrange a trial or consultation, provide technical support, and keep the website and its forms secure.

In practice, this may involve handling a DISPO+ enquiry, answering a licensing question, consulting on SOLO or TEAM, resolving a technical problem or evaluating which channel brought a relevant prospective customer.

3. Legal basis for processing

Personal data is processed primarily on the basis of the controller's legitimate interest in communicating with prospective and existing customers, to take steps before entering into a business relationship, and in some cases on the basis of consent where the form or specific circumstances require it.

If communication develops into a business or licensing relationship, further processing may be necessary to perform a contract and meet statutory obligations.

4. Contact-form data and business communication

We use information submitted through the contact form to answer your enquiry, propose next steps, recommend a suitable usage mode or arrange a trial, consultation or follow-up communication.

Business correspondence may be retained for a period appropriate to negotiations, any resulting cooperation and reasonable follow-up records. Please do not include sensitive personal data in forms unless it is necessary to handle your request.

5. Technical-support data

When you contact support, additional information relevant to resolving the problem may be processed, such as the error description, application version, licensing mode or technical environment. This information is used only to diagnose and resolve the situation.

6. Cookies and technical website features

The website uses technical features necessary for normal operation and may also use analytics or measurement tools according to its current configuration. More information is available on the Cookies.

7. Retention period

We retain data for as long as necessary to handle correspondence, provide support, conduct follow-up business activities and meet statutory obligations. The specific period may vary according to the request, the type of correspondence or whether a business relationship was established.

8. Who may have access to the data

To the extent necessary, data may be made available to technical providers operating the website, hosting, server infrastructure or related tools. Access is limited to what is necessary for operation, security and communication.

9. Your rights

You have the right to request information about which of your data we process.
You may request correction of inaccurate or outdated data.
Where applicable, you may request restriction of processing or erasure of data.
You have the right to object to processing based on legitimate interests.
You may contact the supervisory authority if you believe your data is not being handled in accordance with the law.

Where processing is based on consent, you may withdraw it without affecting the lawfulness of earlier processing. Subject to statutory conditions, you also have a right to data portability. Erasure, restriction and objection rights have statutory conditions and exceptions; the provider will assess each request according to the actual purpose and its role.

10. How to contact us

To exercise your rights or ask about personal data protection, you can email obchod@dispoplus.cz. If your question primarily concerns technical matters or application support, you can also use podpora@dispoplus.cz.